Last updated: 11-04-25

​

1. Introduction​

MXN Financial LLC (“we”, “our”, “us”) operates the website https://www.mxnfinancial.com (the “Site”). This Privacy Policy describes how we collect, use, disclose and protect personal information when you visit or engage with our Site or when you become a client of our currency-exchange and financial services. By using the Site and/or engaging our services, you agree to the practices described below.

2. Information We Collect​

a) Information you provide to us

We may collect personal information that you provide when you contact us, apply for our services, open an account, request a quote, or otherwise interact with us. This may include:

• Name, business name, company, address, email address, phone number

• Government-issued identification, tax identification number, entity registration (for corporate clients)

• Banking information, transaction history, foreign currency exchange details

• Other information you submit through forms, emails, or via your account with us

b) Information automatically collected

When you visit our Site, we may automatically collect certain information such as:

• IP address, browser type, operating system, access times, referring/exit pages

• Cookies, web beacons and similar tracking technologies to collect usage data and improve the Site

c) Information from third-parties

We may receive information about you from third-parties in connection with our services (for example, due-diligence providers, credit/reference bureaus, compliance screening services).

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide, operate, maintain and improve our services and the Site

• To verify your identity, perform onboarding and due-diligence (including anti-money-laundering/“AML” checks, Know-Your-Customer/“KYC” processes)

• To process currency exchange transactions, banking transfers, payments, and related financial services

• To communicate with you, including customer service, account updates, regulatory disclosures, marketing (where permitted)

• To monitor, detect and prevent fraud, unauthorized access, money-laundering, and other illegal activities

• To comply with legal or regulatory obligations (for example, financial services licensing, reporting, tax, auditing)

• To analyse usage of the Site and gather demographic/interest data for internal business purposes

4. Sharing & Disclosure of Information

We do not sell your personal information to third-parties. We may share your information:

• With service providers, partners, and vendors who perform business-functions for us (e.g., IT hosting, analytics, auditing, compliance screening) under confidentiality agreements

• With our affiliates or subsidiaries, if any, for the purposes described in this Privacy Policy

• With regulatory, governmental or law-enforcement authorities when required by law, or in connection with legal process, litigation or enforcement of our terms

• In connection with a business transaction such as a merger, acquisition, sale of assets, financing or reorganization (you will be notified if your personal information is transferred)

• Where you have given your consent

5. Cookies and Tracking Technologies

We use cookies, web beacons and similar technologies to collect information about your interactions with the Site, to remember your preferences, for analytics and advertising purposes.
You may control cookies through your browser settings and other tools. Please note that if you disable cookies, some parts of the Site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described above, to comply with legal obligations, to resolve disputes, to enforce our agreements, and for internal business purposes. When no longer required, we will securely delete or anonymize your data.

7. Data Security

We implement appropriate technical, physical and organisational measures intended to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no security measure is perfect or impenetrable; we cannot guarantee absolute security.

8. International Data Transfers

Because we operate globally, your personal information may be transferred to — and processed in — countries other than your country of residence. When this happens, we will take steps to ensure the data is treated securely and in accordance with this Privacy Policy.

9. Your Rights & California Privacy Rights

If you are a resident of California (or another jurisdiction with similar rights), you may have certain rights over your personal information, including:

• The right to know what personal information about you we have collected, used, disclosed and sold/“shared”

• The right to request deletion of your personal information (subject to legal exceptions)

• The right to opt out of sale or sharing of your personal information (if applicable)

• The right to nondiscrimination for exercising these rights
  To make a request, please contact us using the details in Section 12. We may require verification of your identity before fulfilling a request.

10. Children’s Privacy

The Site and our services are intended for business clients and individuals aged 18 or older. We do not knowingly collect personal information from minors under 18. If we become aware that we have done so, we will delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the new effective date and, in certain cases, provide additional notice (e.g., via email or on the Site). We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact:
MXN Financial LLC
[Insert mailing address]
Email: [Insert contact email]
Phone: [Insert phone number]

Supplemental Disclosures (if applicable)

Financial Services / AML / KYC
Because we are a financial services firm providing currency exchange, we may be required by law to perform client due-diligence, verify your identity, maintain records and report certain transactions. By engaging our services, you acknowledge that we may collect and share information as required by applicable financial regulation and law enforcement.

International Users / GDPR
If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation (“GDPR”) such as the right of access, rectification, erasure, restriction of processing, data portability, objection to processing and the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us as described above.